Frequently Asked Questions
Everything you need to know about your bobi shopping experience.
When will my bobi order ship?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking information to follow your package's journey.
What is your return policy?
We accept returns of unworn, unwashed, and unaltered items with original tags attached within 30 days of the purchase date for a full refund.
How do I care for my bobi garments?
To maintain the quality of our signature fabrics, we recommend machine washing cold on a gentle cycle and laying flat to dry, unless otherwise specified on the care label.
Do you offer international shipping?
Yes, bobi ships to select countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as PayPal, Apple Pay, and Shop Pay for a secure checkout.
How can I find the right size?
We provide a comprehensive size guide on each product page. If you are between sizes or need specific measurements, our customer service team is happy to assist.